September 25, 2020

Smartphone Camp

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Defective Samsung Galaxy Z Flip unit “cracks” as user flips the phone

2 min read
Cracked Samsung Galaxy Z Flip

Samsung unveiled the roughly $1,500 Galaxy Z Flip a couple of days ago. The company launched this foldable phone alongside the Galaxy S20 series. However, those were not the only phones to launch. The Korean company also unveiled the Galaxy Z Flip, its latest foldable phone.

The Galaxy Z Flip is Samsung’s second foldable phone, coming after the Samsung Galaxy Fold. The Galaxy Fold once sold out in minutes in China. Unlike the Galaxy Fold, however, the Galaxy Z Flip folds upside down. This is the kind of fold that the Motorola Razr features.

The Samsung Galaxy Z Flip went on sale in South Korea and the United States soon after its launch. It got so many orders that it ran out of stock soon after it went up for sale. The device reportedly went out of stock in just 30 minutes through local carrier LG U Plus in South Korea.

The first batch of the Samsung Galaxy Z Flip contained 20,000 units. This means that many buyers already have their hands on the device. However, even with the launch success, it appears that the Galaxy Z Flip is still fragile, just like the Galaxy Fold.

A Twitter user with username @mondoir has taken to Twitter to explain his ordeal with the Samsung Galaxy Z Flip. Along with a picture of the defective unit, the user posted:

Received my Samsung Galaxy Z Flip just now. Opened the box. Removed the protective/instruction film. Flipped the phone as you would do since it’s a flip phone and this happened. I heard the crack as well. Cold weather?

https://twitter.com/mondoir/status/1228355380528451584

Samsung replied to the tweet, asking for more information so that it could look into the issue. In a follow-up tweet, the user revealed that Samsung already gave him a replacement Galaxy Z Flip unit quickly after.

This is the first known reported case of the Galaxy Z Flip cracking upon flipping. Could it really be as a result of cold weather? Or maybe it is just something else.

Regardless of what caused the crack, it definitely hurts to see a roughly $1,500 phone develop a defect even before any actual use.

Author: Vincent Abolarin

Vincent is an Electrical Engineer and smartphone enthusiast. Anything about smartphones, count him in!

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